Thank you for contacting my office. I appreciate you writing to me about the issue of safer online marketplaces for electrical goods.
The select committee on Business, Energy, and Industrial Strategy has analysed the various issues surrounding the sale of consumer goods. The law is clear: only safe products should be placed on the market. It is the responsibility of manufacturers to ensure that they comply with their legal obligations and to take swift action if they identify a safety risk in respect of products already in consumers’ homes. We recognise the need to ensure that the system continues to be appropriate and effective to deal with the challenges of the future.
Action has been taken to protect consumers and ensure a healthy regulation of the online marketplace in the form of the OPSS. Since its inception in January 2018, the OPSS has worked with local, national, and international regulators, with consumer representatives and with businesses to deliver effective protections and to support compliance in the sector. The establishment of OPSS represents a significant upgrade to the UK’s product safety system with an addition £12 million annually invested in product safety; it has, for the first time, provided a coordinated national strategy for dealing with product safety issues.
The OPSS is still a relatively new office, and it is constantly expanding its scope and abilities. The suggestions of your campaign are well-taken, and seem to be perfectly reasonable. Since ensuring consumer protection is the duty of the OPSS, any measures which lead to this outcome are desirable. I will forward your campaign to the relevant Minister, and I will write you back when I receive a response.
Thank you once again for getting in touch, and if I can be of further assistance with any other matter, please do not hesitate to contact me.
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